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Business Analyst Manager – Children’s and Adult Services

This vacancy has now closed and is listed for reference only.

Hammersmith and Fulham Council

PO8 - £46,000 – £52,000 p.a.

Hammersmith & Fulham Council Town Hall, King Street Hammersmith London W6 9JU


Full Time


30/04/2018 at 12:00 PM


Hammersmith and Fulham Council

Vacancy Description

At Hammersmith and Fulham, we are transforming and repositioning our Business Intelligence Service so it’s able to optimise its contribution to the organisation.

Already benefiting from leading edge technology and a commercial mindset, we are now seeking to build on this as we transfer back services provided through a tri-borough arrangement.

This is both an exciting and ideal time for you to join us.  You will quickly be able to make your mark in shaping an innovative Business Intelligence Service. You’ll find yourself challenged and rewarded in equal measure; taking a pivotal role in ensuring the continuity of service provision and reporting during and after the transition.

You’ll work closely with the business, initially within our Children’s and Adult services, to help manage change and plan for the future.  You’ll ensure that the function is aligned to support delivery of the Council’s priorities and is able to respond to changing demographics and service demands.  This will include leading on bringing together performance analysis and insight across key areas e.g. family services, schools, early years, preventative services, short term support and complex needs services, customers, finance, and with key partners e.g. health, to provide a more holistic view of performance.

This is an opportunity to play a key role in communicating between internal departments and external parties, acting as a 'translator' where necessary to incorporate how business intelligence can support the organisation's needs.  You’ll also support and empower managers to better utilise business information through PowerBI.  Going forward, it is intended this will then free further capacity for you and your team to work more proactively in helping to influence market and service provision.

About you

We are looking for a creative and solution orientated Business Analyst or Project Manager with expertise in process design and the use of analytics.  This will be combined with experience and understanding of the demands and complexities of people services e.g. health, education, social services.

Aside from the above, you will have excellent IT skills, be able to develop strong relationships with different stakeholders and be outcome focused.

About us

Hammersmith and Fulham is a borough that benefits enormously from a rich diversity of iconic buildings, conservation areas, successful businesses, major centres of health and education and three famous football teams.  It is also a highly desirable place to live. It is constantly evolving and reshaping itself to meet the needs of its changing population, in what is one of London’s most densely populated areas.

As a council, we are hugely ambitious and constantly strive to be the best. Our vision is to place business intelligence at the heart of the Council and its work, reforming public services by building a respected, credible, innovative and resilient service.

We value our people and know that through rewarding them properly and investing in their development we can attract and retain the very best talent. We are a council that people want to work for and one in which you will have the opportunity to thrive and maximise your career potential.

Application process

We wish to make the application process as straightforward as possible and we just ask that you complete our online application form providing further information against just a couple of specific questions.  You are also welcome to attach your CV to further support your application.

For informal enquiries, please contact Eleanor Clarke or Sue Wait at Jobsgopublic SmartSearch, our retained consultants, on 020 7427 8255 or email

If you haven't completed your application through the official SmartSearch channel your application will not be processed, you can access this application form here (link to be included)

Closing date: 12 noon, Monday, 28th April

Interviews to be held 14th - 17th May.

How to apply

This recruitment campaign is being managed by Jobsgopublic's SmartSearch – the innovative resourcing service that targets quality candidates for executive, managerial and specialist vacancies.

Please apply on line by clicking on the link below

Further information on this vacancy

More Information

For informal enquires please contact Eleanor Clarke, our recruitment consultant, by email at